Supply Chain Coordination for False Failure Returns

Supply Chain Coordination for False Failure Returns

False failure returns are products that are returned by consumers to retailers with no functional or cosmetic defect. The cost of a false failure return includes the processing actions of testing, refurbishing if necessary, repackaging, the loss in value during the time the product spends in the reverse supply chain (a time that can exceed several months for many firms), and the loss in revenue...

On supply chain coordination for false failure returns: A quantity discount contract approach

A large proportion of consumer returns fall into the category of false failure returns, which refer to returns without functional defects. In this paper, we consider profits resulting from exerting costly effort to reduce false failure returns in a reverse supply chain. The supply chain as a whole has a strong incentive to reduce such returns for cost saving. However, retailers typically enjoy ...

Comparison and Supply Chain Optimization for Vendor-Buyer Coordination System

Here, we consider single vendor-buyer model with multi-product and multi-customer and multi-facility location-production-distribution problem. It is assumed that the players of the supply chain are coordinated by sharing information. Vendor manufactures produce different products at different plants with limited capacities and then distribute the products to the consumers according to determini...

Quantitative Models for Centralised Supply Chain Coordination

Distributed search for supply chain coordination

This paper studies the case of a supply chain made up of autonomous facilities (represented by software agents). They need to coordinate their manufacturing operations in order to optimize customer satisfaction. Most of the coordination mechanisms used in practice can be described as heuristics. We show how they can be generalized to consider the entire coordination space, which can be represen...